Terms and Conditions

Welcome to ElGrowth. These terms and conditions ("Terms") govern your use of our website and services, including our SaaS-based e-commerce website solutions. By accessing or using our services, you agree to comply with these Terms.

1. Introduction

These Terms govern the relationship between ElGrowth and users of our services. Please read them carefully before proceeding.

2. Definitions

  • "Service": Refers to the e-commerce website solutions provided by ElGrowth on a subscription basis.
  • "User/Customer": Refers to any individual or entity using our Service.
  • "Agreement": Refers to this Terms and Conditions document, including any amendments.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old.
  • Provide accurate and complete information during registration.

4. Account Registration and Usage

  • Users must register an account to access our services.
  • You are responsible for maintaining the confidentiality of your account details.
  • ElGrowth reserves the right to terminate accounts that violate these Terms.

5. Subscription and Payment

  • Our services are provided on a subscription basis.
  • Payments must be made in advance according to the pricing plan selected.
  • We reserve the right to adjust pricing with prior notice to customers.

6. User Responsibilities

Users agree to:

  • Use the service only for lawful purposes.
  • Not upload, host, or distribute harmful or illegal content.
  • Comply with all applicable laws and regulations.

7. Intellectual Property

All content, software, and designs provided by ElGrowth are the property of ElGrowth. Users may not replicate, distribute, or reverse-engineer any part of the service without explicit permission.

8. Service Availability

We strive to provide uninterrupted access but do not guarantee uptime. Scheduled maintenance or unforeseen technical issues may cause temporary downtime.

9. Data and Privacy

Your data is handled in accordance with our Privacy Policy. ElGrowth is not liable for data breaches caused by third-party services or user negligence.

10. Termination

Users may terminate their subscription at any time. ElGrowth reserves the right to terminate accounts for breach of these Terms.

11. Limitation of Liability

ElGrowth is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. The maximum liability for any claim shall not exceed the subscription fees paid in the preceding 12 months.

12. Amendments

We may update these Terms periodically. Continued use of the service after updates signifies acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of Bangladesh, without regard to its conflict of law principles.

14. Contact Us

For any questions or concerns about these Terms, contact us:

  • Email: support@elgrowth.com
  • Phone and WhatsApps: +880-1919972285